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- The above time frame is only applied for orders to the US with standard shipping methods.
- International orders: It may take 2-5 days longer due to the customs clearance process.
- For more information about Shipping and Delivery, visit here.
- Learn more Returns and Refunds here.
We want you to be satisfied with the products you buy from us.
We have 24/7/365 ticket and email support. Please contact us at contact@pawfecthouse.com if you need any assistance.
Contact Us
We’re dedicated to providing prompt, friendly support and ensuring every customer has a positive experience with Lovscape. Whether you need help with an order, have feedback, or just want to say hello—we’re here for you!
How to Reach Us
1. Email Support
Email: support@lovscape.com
We aim to respond within 12–24 hours (Mon–Sun, excluding major holidays).
2. Live Help Hours (EST/EDT)
Available:
- Monday – Friday:
- 9:00 PM – 8:00 AM (next day)
*Hours are based on New York time
Need urgent assistance? Email us anytime—we’ll prioritize your query.
What We Can Help With
- Order tracking, modifications, or returns
- Custom design requests
- Product questions or feedback
- General inquiries about Lovscape
Quick Tips
For order-specific issues, include your order number in your email subject line for faster service.
We Value Your Feedback
Your input helps us improve! Whether you’re sharing a compliment or a concern, every message matters. Thank you for being part of the Lovscape community—we’re excited to assist you!
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